Fluency

All accounts are managed centrally by our UK office where we have multi-lingual staff with over twenty languages currently spoken.

Dedicated Fluency teams are located in each country where Fluency operates. The UK team is based at the Blick Rothenberg head office in London, along with BRAL Limited, where the international service is fully integrated and centrally managed.

The team comprises of financial administrators and management accountants who are overseen by an account manager.

The management accountants in each territory are responsible for entering the accounting data onto Fluency systems and for finalising the period-end. At the Fluency central office in London, the management accountants are responsible for producing the formatted local monthly management reports for each subsidiary, in both the local language and in English, and for publishing the final reports onto eBRAL. The management accountants in London additionally perform the task of preparing consolidation reports for the group.

The financial administrator at each partner firm fulfils the roles of purchase ledger clerk and office manager in posting transactions, arranging payments, dealing with queries from suppliers, customers and the like. Based at the London office, the financial administrator is also the key contact on an ongoing day-to-day basis. They act as Fluency's point of contact for all queries throughout all territories and will co-ordinate responses on behalf of their colleagues.

Alternatively, where you feel more comfortable doing so, you can also correspond directly with individuals based in each territory. This may be particularly relevant for staff based locally in these countries.

The account manager is the key staff member who ensures that the quality and timeliness of work meets standards that both the client and Fluency would consider acceptable. Our account managers are qualified with an accounting body such as the ACCA and have a number of years experience in providing management reporting and administration services.